M A K E   I T   Y O U R S

FAQ

Does Clinch do special requests?
Yes, we can produce small custom made series for special occasions, collaborate with your brand or company as well as create gifts for special events.
In the Clinch spirit, we design and manufacture scarves, pouches, bags, cushions, keyrings and other products.
Feel free to contact us with your request.

Do you take returns?
No, at this time, due to the nature of our business, we are not able to take returns. If you are unhappy with your purchase please let us know and let us help work something out!  We want you to be more than thrilled about any unique piece you purchase from us.

How quickly are items shipped?
We try to ship items as quickly as possible, hopefully within 5-7 business days. Some items are handmade and need more time to ship to ensure the highest quality possible. Most orders will be received within 10-14 business days.

My item doesn't look exactly like the photo, how come?
All of our items are handmade and unique. This means that we try and show you exactly what you will be getting but sometimes we can't photograph all the special details. There can be slight variations, but not enough, in our opinion, to compromise the piece.

Can I order a custom made RELOVED Collection product?
Yes, we can make a Clinch product with your fabric! We transform your old jeans, leather jackets or tablecloths ... in a Clinch pouch, tote bag or cushion. We would love to hear from you. Please contact us to see what can be done.

How do I order a custom made MEMO Collection product?
You choose the product, the colour of the leather, the zip colour and the message you want on it. You make this choices during the order process. Below you have some extra explanation.